Privacy Policy

The Beard Struggle Global Privacy Policy

Effective Date: August 2025

At The Beard Struggle, your privacy and data security are of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information across all our global operations, including but not limited to Canada, the United States, the United Kingdom, the European Union, and Australia.

1. INFORMATION WE COLLECT

We collect personal information to provide, improve, and personalize our products and services. This includes:

• Personal identifiers: Name, email address, mailing address, billing/shipping address, phone number.

• Transactional data: Purchase history, order number, payment method (processed securely by third-party payment providers), shipping details.

• Device and usage information: IP address, browser type, device ID, geolocation, cookies, and interaction data on our website.

• Marketing data: Communication preferences, engagement with emails, SMS, social media, and advertising.

• Customer service data: Records of support inquiries, returns, complaints, or communications.

We do not knowingly collect or process data from children under the age of 16.

2. LEGAL BASIS FOR PROCESSING (GDPR & UK GDPR)

We collect and process your personal information under the following legal bases:

• Performance of a contract: To fulfill orders and provide services you requested.

• Consent: For marketing, SMS programs, and promotional materials.

• Legitimate interests: For fraud prevention, analytics, customer service, and business improvements.

• Legal obligations: To comply with laws and regulations.

You have the right to withdraw consent at any time by contacting us at support@thebeardstruggle.com.

3. HOW WE USE YOUR INFORMATION

We use your information to:

• Fulfill and manage orders, returns, and subscriptions.

• Communicate updates, offers, promotions (only if you opt in).

• Conduct marketing via email, SMS, and digital ads.

• Respond to customer inquiries and complaints.

• Improve site functionality, performance, and security.

• Comply with legal and tax obligations.

4. DISCLOSURE TO THIRD PARTIES

We never sell or rent your personal information.

We may share information only with:

• Service providers: Shipping carriers, payment processors, email/SMS platforms, fraud prevention tools.

• Platform providers: Shopify and their verified apps.

• Marketing vendors: Only when authorized and compliant with opt-in preferences.

• Legal authorities: If required by law, subpoena, or regulatory request.

All third parties are contractually bound to protect your information under confidentiality and data protection clauses.

5. INTERNATIONAL DATA TRANSFERS

We may transfer your information across borders (e.g., between Canada, USA, UK, EU, Australia). Where required, we rely on:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions by the European Commission

• Other lawful mechanisms

We ensure appropriate safeguards are in place.

6. DATA RETENTION

We retain personal information only as long as needed for the purpose it was collected, or as required by law. After that, data is securely deleted or anonymized.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion (right to be forgotten)

• Object to or restrict certain processing

• Withdraw consent at any time

• Data portability

To exercise any rights, please email support@thebeardstruggle.com.

8. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and tracking technologies to:

• Remember your preferences and login sessions

• Analyze site traffic and usage patterns

• Serve relevant ads on social media and other platforms

You may opt out through your browser settings or consent tools provided on our site.

9. SECURITY MEASURES

We implement industry-standard protections including:

• SSL encryption for data transmission

• Secure cloud infrastructure (via Shopify and partners)

• Access control and role-based data restrictions

• Regular vulnerability assessments

While no system is 100% secure, we take all reasonable steps to prevent unauthorized access, loss, or misuse.

10. REGION-SPECIFIC ADDENDUMS

CANADA (PIPEDA)

You have the right to access and correct your information. Data may be stored or processed outside Canada. We comply with PIPEDA standards for privacy protection.

UNITED STATES (CCPA / CPRA)

Residents of California have the right to:

• Know what data we collect

• Request deletion of data

• Opt-out of sale or sharing of data (we do not sell personal data)

• Correct inaccurate data

To submit a request, email support@thebeardstruggle.com.

EUROPE & UK (GDPR / UK GDPR)

You may contact your local supervisory authority or our support team to exercise any GDPR rights.

AUSTRALIA (Privacy Act 1988 & APPs)

We comply with Australian Privacy Principles. Data may be processed overseas, and you can file a complaint with the Office of the Australian Information Commissioner (OAIC) if unresolved.

11. CHANGES TO THIS POLICY

We reserve the right to update this policy at any time. Material changes will be posted on this page and, where appropriate, notified via email.

12. CONTACT US

For any privacy-related inquiries, data requests, or complaints, contact:

The Beard Struggle
support@thebeardstruggle.com
242 Romford Road
London, UK
E7 9HZ

This Privacy Policy supersedes all previous versions. By using our website, you agree to the terms outlined above.