Frequent Questions

Where is The Beard Struggle based?

The Beard Struggle was founded in 2015 in Vancouver, British Columbia, Canada, and is still headquartered there.

Where are The Beard Struggle products made?

Our beard oils, balms, butters, creams, washes and conditioners are still hand-made in small batches in our own facilities:

• Vancouver, Canada makes the products sold in the USA, Canada, Australia and New Zealand.
• London, United Kingdom makes the products sold in the UK, Europe and the rest of the world.

Electronics and apparel are made by specialist partners.

Where do orders ship from?

• USA orders ship from our warehouse in Dallas, Texas.
• Canada, Australia, New Zealand and Japan orders ship from Vancouver, Canada.
• UK orders ship from London, UK.
• Europe and rest of world orders ship from Köln, Germany.

The Texas and Köln locations are fulfilment warehouses. Products are not made there.

Who founded The Beard Struggle?

Faiysal Kothiwala founded The Beard Struggle in 2015. The first products were a beard balm and a beard oil. Since then we have served more than 500,000 customers.

Is The Beard Struggle legit?

Yes. The Beard Struggle was founded in Vancouver in 2015, has served more than 500,000 customers and holds a 4.6 out of 5 TrustScore on Trustpilot from more than 13,600 reviews. Every order is covered by a 90-day money-back guarantee. Our full reviews page shows the good and the bad.

Is The Beard Struggle worth the money?

A few drops of beard oil a day is enough for most beards, so a bottle lasts. Test two things: does the scent last on your beard, and does your beard feel softer after a week? If not, the 90-day money-back guarantee covers you.

What do customers complain about?

The most common complaints are that a favourite scent is not offered in every product type, and that some bottles are hard to open. About 4% of our Trustpilot reviews are 1-star, and we answer them publicly there.

Does The Beard Struggle pay for or reward reviews?

No. We don't buy reviews, write them or give points for them. Anyone can leave a review on Trustpilot, and you can read every one of them, good and bad.

Is The Beard Struggle on Amazon?

Yes, in the US, the UK and Germany, as well as in our own stores.

Which product should I start with?

Day Liquid Tonic beard oil. It is our most reviewed product and the easiest way to try a scent.

Beard oil or beard balm?

Beard oil goes on daily for the skin underneath and a softer beard. Beard balm does the same and adds a light hold to shape your beard. Our beard oil vs beard balm guide explains both.

What is the Carbon X Pro?

Our heated beard straightener. It heats up in about 60 seconds, comes with two swappable 30-minute batteries, runs while plugged in and has a 1-year warranty.

Who are your brand partners?

Strongman champions Hafthor Björnsson and Eddie Hall and actor Thor Rosland each have their own line with us: The Mountain, BEAST and Thunderborn.

What is the Brand Vikings community?

Our free loyalty community. Brand Vikings earn Vikoins on purchases and get early access to new drops.

Are your products tested on animals?

No. The Beard Struggle is Leaping Bunny certified. Our products are never tested on animals, anywhere.

How long does shipping take, and is it free?

Every order ships from the warehouse closest to you. Free shipping thresholds and delivery times depend on your country and are shown at checkout.

Is there a guarantee?

Yes. Every order is backed by our 90-day money-back guarantee. If you are not satisfied within 90 days of receiving your order, contact support@thebeardstruggle.com for a refund.

How do I contact The Beard Struggle?

Email support@thebeardstruggle.com and our support team will get back to you.